Privacy Policy

1. Introduction

Voicepad Solutions ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or use our AI receptionist services, how we use it, and the choices you have.

2. Information We Collect

• Contact information you provide directly, such as name, email address, phone number, and business details.
• Call and message content handled by our AI receptionist on behalf of our customers (transcripts, summaries, caller details).
• Usage data such as pages visited, referring URLs, browser type, and device information.

3. How We Use Information

We use information to provide and improve our services, respond to inquiries, send service-related communications, and comply with legal obligations. We do not sell personal information, and we do not purchase leads or engage in affiliate lead buying or lead reselling.

4. SMS & Messaging Consent

We only send SMS messages to individuals who have expressly opted in through a direct verbal or written request. Message and data rates may apply. Reply STOP to opt out at any time. Consent to receive messages is never shared with third parties for marketing purposes.

5. Sharing of Information

We share information only with service providers who help us operate the business (e.g., telephony, hosting, analytics) under confidentiality obligations, or when required by law.

6. Data Retention & Security

We keep information only as long as needed to provide our services or as required by law, and we use commercially reasonable technical and organizational safeguards to protect it.

7. Your Rights

You may request to access, correct, or delete personal information we hold about you by contacting us at the details below.

8. Contact Us

Voicepad Solutions
1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA
Phone: +1 (657) 534-7048
Email: support@voicepadsolutions.com